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Phersona

Private prelaunch · waitlist open

Every relationship your business has — run by agents.

Phersona is the Relationship OS: one always-on AI substrate holding every customer, prospect and partner — across every channel and language. Not a ticketing system. The post-ticketing world.

Join the waitlist

Free to start, flat to scale · First 500 get bonus credits

02
The problem

Customer software is broken at the level of the abstraction.

Not the features — the foundation. Everyone is racing to automate the ticket. We think the ticket is the thing that has to go.

01

Tickets are the wrong unit of work.

Tickets exist because humans need queues, backlogs and shift changes. Strip away the humans and almost every reason for a ticket disappears. Incumbents are automating the ticket — that's the bolt-on, not the future.

02

Records replaced relationships.

Modern CX runs on systems of record — transactions, profiles, case notes. The actual substance of a relationship — conversation, sentiment, intent — lives as scattered data exhaust. No incumbent has rebuilt around it.

03

Multilingual SMBs are abandoned.

Enterprise vendors charge enterprise prices for multilingual support — and still do it badly. Owners running support in 3–5 languages across India, LATAM, SEA and MENA have no real tooling at their scale.

The result: support costs more than ever, customers are angrier than ever — and we're building the post-ticketing world.

03
What people keep saying

The gaps everyone lives with — and nobody fixes.

We kept hearing the same frustrations from the people CX software was supposed to serve. Each one is a thing Phersona is built to close.

I could never find it easy to build an agent. Every tool needs a developer.
— SMB owner, retail

With Phersona, if you can describe it, you can run it. Zero setup.

Every platform makes me think in tickets, queues and SLAs. My customers aren't tickets.
— Head of support, DTC brand

No ticket object. A living relationship — state, memory, next-best-action.

Supporting five languages at our size? No vendor will touch it for a price we can pay.
— Founder, multilingual marketplace

Multilingual from primitive one — not bolted onto an English default.

The bill changes every month. Per-seat, per-resolution — I can never forecast it.
— Ops lead, SaaS

Flat monthly tiers by interaction volume. You know the bill before the month starts.

When the AI does something, I have no idea why. I can't trust what I can't see.
— CX manager, fintech

Every action is logged with full reasoning and lineage. Accountable by design.

Soon my customers will show up with their own AI. Nothing I use is ready for that.
— Product lead, marketplace

Built for the agent-to-agent interface from day one. We're the meeting point.

04
A glimpse of what's coming

Outcomes, not overhead.

Describe what you want. Your agent works across every channel — and you pay for what gets done, not tokens.

Answers your customers at 2am

01

Chases your unpaid invoices

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Books your appointments

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Follows up so leads never go cold

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Keeps every relationship warm

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05 · The waitlist

The agents are in training. Get in early.

Join the prelaunch list — you'll hear from us when agents go live, maybe sooner. The first 500 to join get bonus credits at launch.

We'll send one email to confirm. No spam, ever.

Free to start at launch · No credit card

Any language, any channel Flat, predictable pricing Zero setup, zero maintenance